privacy policy

Effective Date: May 10, 2025
 

1. INTRODUCTION

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Ridhi Associates values your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website and services, including bulk text SMS, voice service, virtual phone number, missed call notification, toll-free number, lead generation, lead commitment, email marketing services, reseller services, and WhatsApp promotion

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2. INFORMATION WE COLLECT

We may collect the following types of personal and non-personal information:

• Name, contact number, email address

• Company name and designation (if applicable)

• Location or IP address

• Transaction and payment details

• Message content and recipient data (used strictly for service delivery)

• Usage logs, browser type, and access times

3. HOW WE USE YOUR INFORMATION

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We use the collected data to:

• Provide and manage our marketing services

• Process transactions and manage your account

• Improve service functionality and user experience

• Communicate service updates and important notices

• Comply with legal and regulatory obligations

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4. SHARING OF INFORMATION

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We may share your information with:

• Third-party service providers for infrastructure, analytics, or payment processing

• Telecom operators and partners as required for service delivery

• Government or legal authorities when required by law

We do not sell, rent, or lease your personal information to third parties.

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5. DATA SECURITY

We employ commercially reasonable security measures to protect your data. This includes encryption, access controls, and secure servers. However, no system is completely immune to threats.

6. COOKIES AND TRACKING

Our website uses cookies and other tracking technologies to enhance your browsing experience and analyze website traffic. You may disable cookies in your browser settings, but this may impact functionality.

7. DATA RETENTION

We retain your data only as long as necessary for service provision, legal compliance, and dispute resolution. Inactive accounts may be archived or deleted after a defined period.

8. YOUR RIGHTS

You have the right to:

• Access, correct, or delete your personal information

• Withdraw consent for data processing

• Lodge a complaint with a data protection authority, where applicable

Requests can be made by contacting us at pankaj.arora@ridhiassociates.com.

9. THIRD-PARTY LINKS

Our services may contain links to external sites. We are not responsible for the privacy practices or content of such third-party websites.

10. CHILDREN'S PRIVACY

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page and are effective upon publication.

12. CONTACT US

If you have any questions or concerns about this Privacy Policy, please contact us:

Ridhi Associates
Email: pankaj.arora@ridhiassociates.com
Phone: +91 88001 58358
Website: https://www.ridhiassociates.in/